ProcessWorx CMDB V1.5.0204

ProcessWorx CMDB 1.5.0204

ProcessWorx CMDB 1.5.0204

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The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes by establishing a standard, centralized information repository. ..

ProcessWorx CMDB 1.5.0204 Description

" ProcessWorx CMDB : Export, Import, Docu-Link, Network Version "

Editor: ProcessWorx CMDB - The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database ( CMDB ), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction.

Based on the ITIL framework and ITSM best practices, this tactical, cost-effective solution helps IT organizations record, maintain and report on infrastructure configuration items ( CIs ) including applications / software, devices / peripherals, servers, databases and related IT documentation.

-Record and maintain CI attributes & IT service dependencies
-Establish & track CI ownership and accountability
-Track CIs by type, owner, dept., environment, status and vendor
-Establish relationships within and between IT services and CIs
-Maintain data integrity through audit tracking & change logs
-Determine CI status, generate compliance reports
-Link CIs to specific documentation including policies, processes, procedures and supporting reference materials
-Sarbanes-Oxley and IT continuity ( ITSCM ) tracking functionality
-Custom reports, record duplication and data export functions
-Dynamically update IT Service and CI relationships
-Track inactive, non-standard and / or non-complaint CIs
-Copy and export CI data and related reports
-Generate business-specific IT Service Catalog with pricing
-Import, export and dynamically update CI information
... and many more features!

The ProcessWorx CMDB includes demo data to better understand how the CMDB is used in a real-world setting. The ProcessWorx CMDB also includes supporting documentation examples to help establish the foundation for the Configuration Management process:

-Configuration Management Policy Template / Example
-Configuration Management Process Overview / Example
-Multiple Configuration Management Procedure Examples

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